No hourly meter, no trip fee stacked on top of a diagnostic, no quotes guessed over the phone. The $99 covers the visit and the diagnosis; the repair is one written number with that $99 already inside it — all pricing after the diagnostic, in writing.
Mon–Fri 8am–6pm · Sat 9am–3pm · Sunday closed · same-day windows for a warm refrigerator
The fault. A drain pump, a heating element, a start relay, an inlet valve scaled shut — most repairs are one predictable part. A bigger job costs more, and you see the exact figure in writing before you say yes, never after.
The machine. Built-in and panel-front units take longer to open and close up properly; stacked pairs have to come down and go back up; a freezer in a detached shop is a longer walk with the tools. That is time, not a surcharge, and it is inside the number you approve.
What we will not do. No labor by the hour that grows while the technician is standing in your kitchen. No distance, gate or Saturday surcharge. And no repair we would not do on our own machine — if it is not worth fixing, we say so at the diagnostic and $99 is the whole bill.
It is included — which works out the same. The $99 is part of the written repair price, so you never pay for the diagnosis and the repair separately.
No — and we would rather say so than guess. We can tell you whether your symptom sounds routine or serious. The exact written number needs a technician in front of the machine with a meter; that is what the $99 buys.
We come back and finish with no second trip fee. The number you approved is the number you pay.
No. One price card for the whole 30-minute map, from Middleton to Southeast Boise.
Card, cash or check when the job is done. Nothing up front, nothing for a phone conversation. Landlords and property managers can be invoiced by email.
One call starts it: $99 diagnostic, one written number, repair from the truck, written warranty.