On the route · Meridian
The rest of the lineup
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Meridian.
From the shop at Five Mile and Ustick the truck is on Eagle Rd and into Meridian in ten minutes, past The Village and into the subdivisions where builder-installed refrigerators are now old enough for their ice makers to quit. Hollow cubes, an empty bin, a frozen tray: the technician meters the valve and module, measures the fill, and writes one price.
Mon–Fri 8am–6pm · Sat 9am–3pm · Sunday closed · same-day windows for a warm refrigerator
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Meridian.
The drive is short: Ustick west to Eagle Rd, south past Fairview and The Village at Meridian, and from there into Bridgetower, Paramount, Lochsa Falls, Tuscany or the streets around Ten Mile Crossing. Almost every refrigerator on that route was installed by a builder between 2004 and 2022, and the ice maker inside it has been fed Meridian’s hard well water ever since, softened or not depending on whether anyone kept salt in the tank. The fill valve at the back of the refrigerator takes the damage. It meters a small shot of water each cycle, and scale narrows that opening a little every year until the cubes hollow out and the bin goes empty.
A call from a house in Tuscany came in during the first hot week of July. The French-door refrigerator, installed with the house in 2015, had been making small cubes since spring and had now stopped. The technician read the freezer at 0°F, so the freezer was fine, then metered the fill valve and found the coil good but the screen nearly closed. The fill tube had frozen where the weak trickle sat. Valve replaced from the truck, tube thawed and checked, module cycled by hand, first tray dropped before the technician left. The owner refilled the softener that afternoon, which is the part of the repair the technician cannot do.
The arm is up or the unit is off, the fill valve is scaled shut or electrically dead, the fill tube is frozen, or the module motor has quit. The technician reads the freezer temperature first, then meters the valve and module. On Meridian’s well water the valve is the usual answer.
A short fill shot from a scaled valve, low pressure, or a water filter long past its date. The technician measures the shot, meters the valve coil and reads pressure at the line. A new valve restores the full shot; an overdue filter gets pointed out plainly rather than treated as a repair.
A fill valve that drips between cycles because scale keeps it from closing. This is the most common ice maker call from Meridian and it is a hard-water failure. The technician clears the ice, meters the valve and replaces it from the truck.
A filter overdue, ice sitting in the bin since the last tenant, or an open container in the freezer. The technician checks the filter date and the bin. In a Meridian rental between tenants, dumping the bin and changing the filter is often the whole answer, and no repair gets quoted.
A cracked fill cup, a loose fill tube, a valve dripping past the tray, or a defrost drain problem unrelated to ice. The technician runs a manual fill and follows the water to its source before naming anything, because a drain fault and a valve fault call for different parts.
A module or thermostat that harvests once and fails to reset, a jammed ejector arm, or a freezer swinging warm because the gasket dried out over winter. The technician meters the module and thermostat and checks the gasket with a light.
A thermometer goes in the freezer before anything else, because an ice maker in a warm freezer is a refrigerator problem. Then the ice maker comes out or its cover comes off, the module is cycled by hand, and the meter goes on the motor, the thermostat and the fill valve coil at the back of the refrigerator. The fill shot is caught in a cup and compared with spec. The fill tube is checked for a freeze. The filter date is read and, if there is a softener in the garage, the technician asks about the salt. Then the part is named and the price written with the $99 diagnostic inside it, and most Meridian ice makers are running again in the same visit.
Meridian’s builder-installed refrigerators are mostly Whirlpool, Samsung, LG, GE and Frigidaire, and the truck carries fill valves, modules, thermostats and fill tubes for all of them, plus KitchenAid, Maytag and Kenmore. Sawtooth repairs the ice maker built into a refrigerator or freezer only, not standalone or commercial ice machines. Rentals around The Village, Ten Mile Crossing and Tuscany run through the tenant with the owner approving by text and receiving the invoice and written warranty by email. One rule in 83642 and 83646: the $99 diagnostic is inside the repair you approve, $99 is the whole bill if you decline, and all pricing comes after the diagnostic, in writing.
The city’s well water is hard, and the ice maker fill valve is the narrowest water passage in the house. Each fill leaves a little mineral behind. Without a working softener the valve narrows within a few years; with one it takes much longer. Either way the valve is a truck-stock part.
No. Sawtooth repairs the ice maker built into a refrigerator or freezer, which is what nearly every Meridian kitchen has. Under-counter machines, countertop units and commercial ice equipment are outside the six machines the company services, so mention which one you have when you book the visit.
The tenant meets the technician, the diagnosis happens at the refrigerator, and the written price goes to the owner or property manager by text. On approval the valve or module is replaced, usually in the same visit, and the invoice and written warranty are emailed to the owner.
Yes, and it is the first check. A freezer above about 10°F will not harvest ice no matter how healthy the ice maker is. The technician reads the freezer temperature before touching the module, and if the refrigerator is the real fault you get that in writing.
Most are finished in under an hour once the technician is at the refrigerator, and Meridian is ten minutes from the shop. After a new valve or module the first full harvest takes a couple of hours, so the technician forces a cycle to prove the repair before leaving.
Call (208) 813-1132 or send the form. Most requests get a callback within the hour in business time, with a real arrival window.
The technician tests the machine with a meter, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the high-failure parts for the brands Treasure Valley homes actually own, so most jobs close on the spot; ordered parts return with no second trip fee.
Full test cycle before we pack up, a tidy work area after, and a written warranty in your hand.
One call starts it: $99 diagnostic, one written number, repair from the truck, written warranty.
