An empty bin in a Sub-Zero before a houseful of guests in Two Rivers. Cubes that are small and cloudy in a Legacy kitchen since the softener ran dry. A garage refrigerator in the Eagle foothills whose ice maker froze into one block. The technician comes up Eagle Rd with valves, modules and fill tubes, tests through a full harvest and writes one price first.
Mon–Fri 8am–6pm · Sat 9am–3pm · Sunday closed · same-day windows for a warm refrigerator
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Eagle.

Eagle homes tend to have more than one refrigerator with an ice maker, and they fail differently. The built-in in the kitchen, often a Sub-Zero, Thermador or Miele in Two Rivers, Eagle Island or the foothills, has a robust ice maker that stops when its fill valve scales or its water filter is overdue. The counter-depth KitchenAid or Samsung in a Legacy or Eagle Island kitchen has a door-mounted ice maker that freezes over when the ice-box seal leaks. And the spare in the garage, usually an older Whirlpool or Frigidaire, has a simple tray-and-arm module that just wears out, or freezes solid when the garage drops into the thirties in January.
The common thread is the water. Eagle city water is hard and the wells on the larger lots north of Floating Feather Rd and out toward Linder Rd are harder. Every fill pushes minerals through the small orifice of the ice maker’s fill valve, and when the softener runs out of salt the scale arrives faster. A short fill makes small, hollow cubes; a blocked fill makes none. From our shop at Five Mile and Ustick the run up Eagle Rd to SH-44 is about twelve minutes, and an Eagle ice maker call is scheduled the same week, often next day.
The fill valve is scaled or dead, the water line has frozen where it enters the freezer, the module has stopped cycling, or the bin sensor thinks it is full. We check water delivery with a cup first, meter the valve and module, and thaw the line if there is ice inside it.
Too little water is reaching the tray. A scaled valve, low pressure from a clogged softener or filter, or a saddle valve under the sink that is barely open. We measure the fill volume, check the pressure at the fridge inlet and replace the valve when it will not pass enough water.
The fill valve, the ice maker thermostat or the ice-level arm on the older units; on newer units a stored fault names the circuit. We read the fault, jumper the module through a harvest, meter the valve and the thermostat and replace the failed part. Sub-Zero parts sometimes take a day to arrive.
On French-door models the ice box in the door depends on a small seal and fan. When either fails, warm air enters, frost builds and the ejector stalls. We replace the seal or the fan, defrost the compartment and run a harvest to confirm it cycles freely.
A filter beyond its date, a plastic water line picking up a taste from the garage or crawlspace, or old ice absorbing freezer odors. On a well home the softener and filter pairing decides the taste. We replace the filter, flush the line and dump the bin.
A split fill tube, a scaled valve body that has cracked, or a loose fitting on the line behind the fridge. We follow the drip to its source rather than tightening everything, replace the valve or tube, and check the floor for damage.
The technician starts at the water: pressure at the refrigerator inlet, the softener and filter status, and the volume the fill valve actually delivers, measured in a cup. On Eagle well water that number explains most empty bins. Then the module is jumpered through a full harvest so the motor, heater and ejector can be watched, and the thermostat is metered for its close point. Door units get their ice-box seal and fan checked; built-ins get their stored faults read. The failed part is named in plain words and one written number covers the whole repair. Valves, modules and tubes for Whirlpool, KitchenAid, Samsung, LG and Frigidaire are on the truck; Sub-Zero, Thermador and Miele parts may take a day, and the return has no second trip fee.
We repair the ice maker built into a refrigerator, not standalone or commercial ice machines. Eagle’s spread runs from Sub-Zero, Thermador and Miele built-ins in Two Rivers and the foothills through KitchenAid, Bosch and JennAir in Legacy to Samsung, LG and Whirlpool along Eagle Rd, with Frigidaire and Kenmore in the garages. Owners who are away can have a house manager provide access, approve the single written price by text and receive the invoice and written warranty by email. When the softener is the real reason the valve keeps scaling, we say so. The price rule holds for every Eagle ice maker call: the $99 diagnostic is inside the repair price you approve, $99 alone if you decline, everything else in writing after the diagnosis.
Yes. Sub-Zero ice makers in Eagle homes are a routine repair: fill valves, thermostats, level arms, modules and the water filter housing. We read the stored faults, meter before naming a part and order what is not stocked with no second trip fee on the return visit.
Usually the valve has narrowed with scale and is filling short. Refill the softener, change the filter, and if the cubes stay small after a week, the valve needs replacing. That is a same-visit repair from the truck on most Eagle refrigerators.
In an Eagle garage in winter the freezer section can drop far below its normal range while the fill valve keeps dripping, and the tray becomes a block. It can also be a valve that no longer seals. We thaw it, meter the valve and tell you whether a garage kit for the refrigerator makes sense.
No. Every part of Eagle, including Eagle Island, Two Rivers, Legacy and the acreage toward the foothills and Linder Rd, is inside the thirty-minute circle we cover from West Boise without a distance fee. The $99 diagnostic sits inside the repair price you approve.
Yes, when the diagnostic shows they are the problem. A saddle valve that never opened fully or a brittle plastic line behind an Eagle refrigerator starves the ice maker or leaks. We replace the line and fitting from the shutoff to the fridge as part of the written repair.
Call (208) 813-1132 or send the form. Most requests get a callback within the hour in business time, with a real arrival window.
The technician tests the machine with a meter, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the high-failure parts for the brands Treasure Valley homes actually own, so most jobs close on the spot; ordered parts return with no second trip fee.
Full test cycle before we pack up, a tidy work area after, and a written warranty in your hand.
One call starts it: $99 diagnostic, one written number, repair from the truck, written warranty.